Shipping & Returns

All orders are accompanied by complimentary gift wrapping. We ship throughout the United States; for international inquiries, please contact us at support@reves-brillants.com.

Shipping

In-stock pieces are dispatched within 1–2 business days. A shipping confirmation with tracking details will be sent upon dispatch via FedEx. Reves Brillants is not responsible for delays caused by circumstances beyond our control.
All shipments are fully insured and require a signature upon delivery.
If a piece is not currently in stock, manufacturing takes 3–4 weeks before shipment. Personalized or engraved pieces require an additional ten business days to produce.

Returns

Unused and unworn items in their original condition, including all original tags and packaging, may be returned within 30 days of receipt. Complimentary return shipping is provided on returns that meet these conditions.
To initiate a return or exchange, please contact us at support@reves-brillants.com with your order details within 30 days of receipt. Full instructions will be provided upon request.
Items returned after 30 days will not be accepted.
Purchases exceeding $10,000 are eligible for exchange only. The original piece must be returned unworn, undamaged, and in its original packaging to qualify.
Customized, engraved, or personalized pieces are non-returnable. We will, however, gladly address any concerns regarding a piece created especially for you.
Should you receive a damaged or defective piece, please contact us before returning it. Defective items are eligible for exchange upon inspection and verification.
Refunds are processed to your original payment method within 5–10 business days of receiving and inspecting the returned item, depending on your bank.