Privacy Policy

1.1 Information You Provide Directly

When you create an account, place an order, make an inquiry, or contact us, we may collect:

• Full name
• Email address
• Phone number
• Billing and shipping address
• Order details and purchase history
• Custom order specifications and preferences
• Communications with our Client Services team

1.2 Information Collected Automatically

When you visit the Website, we automatically collect certain technical information, including:

• IP address and approximate geolocation
• Browser type and version
• Device type and operating system
• Pages visited, time spent on the Website, and referring URLs
• Cookie identifiers and session data

1.3 Payment Information

All payment transactions are processed securely through Stripe, a PCI DSS-certified payment processor. Reves Brillants does not store, access, or retain your full credit card number, CVV, or banking credentials. For details on how Stripe handles your data, please refer to Stripe’s Privacy Policy at stripe.com/privacy.

1.4 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze Website traffic, and support marketing efforts. You may manage or disable cookies through your browser settings at any time. Please note that disabling cookies may affect the functionality of certain parts of the Website.

We use the information we collect for the following purposes:

• To process and fulfill your orders, including shipping and delivery coordination with FedEx
• To communicate with you regarding your orders, inquiries, or appointments
• To provide bespoke jewelry consultation and customization services
• To send transactional emails, order confirmations, and shipping notifications
• To send marketing and promotional communications, where you have opted in
• To improve and personalize your experience on the Website
• To analyze Website usage and performance
• To detect, prevent, and address fraud, security incidents, or technical issues
• To comply with applicable legal obligations

We do not sell your personal information. We may share your information in the following limited circumstances:

3.1 Service Providers

We share information with trusted third-party service providers who assist in operating our Website and fulfilling orders, including:

• Stripe — payment processing
• FedEx — order shipping and delivery
• Email and marketing platforms — for transactional and promotional communications

These providers are contractually required to use your information only as necessary to perform services on our behalf and may not use it for their own purposes.

3.2 Legal Requirements

We may disclose your information if required to do so by law, court order, or governmental authority, or if we believe in good faith that such disclosure is necessary to protect our rights, your safety, or the safety of others.

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the acquiring entity. We will notify you via email or a prominent notice on the Website prior to such a transfer.

3.4 With Your Consent

We may share your information for any other purpose with your explicit consent.

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Order records are generally retained for a minimum of seven years for tax and legal compliance purposes. You may request deletion of your data at any time, subject to our legal obligations.

Reves Brillants implements commercially reasonable physical, technical, and administrative security measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. All data transmitted through our Website is encrypted using TLS (Transport Layer Security) technology.

However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security and encourage you to take precautions when sharing personal information online.

6.1 Access and Correction

You have the right to access the personal information we hold about you and to request corrections of any inaccuracies. To do so, please contact us at support@reves-brillants.com.

6.2 Deletion

You may request the deletion of your personal information at any time. We will honor such requests to the extent permitted by law and subject to any legal retention obligations.

6.3 Marketing Communications

You may opt out of receiving marketing emails at any time by clicking the “Unsubscribe” link in any marketing email or by contacting us at support@reves-brillants.com. Please note that opting out of marketing communications does not affect transactional communications related to your orders.

6.4 Cookies

You may manage or disable cookies at any time through your browser settings. Opt-out tools are also available through the Network Advertising Initiative at optout.networkadvertising.org.

6.5 California Residents — CCPA Rights

If you are a resident of California, you have the following additional rights under the California Consumer Privacy Act (CCPA):

• The right to know what personal information we collect, use, disclose, or sell
• The right to request deletion of your personal information
• The right to opt out of the sale of your personal information — Reves Brillants does not sell personal information
• The right to non-discrimination for exercising your CCPA rights

To exercise your California privacy rights, please contact us at support@reves-brillants.com. We will respond to verified requests within 45 days as required by law.

6.6 New York Residents — SHIELD Act

Reves Brillants complies with the New York SHIELD Act. We maintain reasonable administrative, technical, and physical safeguards to protect the private information of New York residents. In the event of a data breach affecting your private information, we will notify you in accordance with New York law.

Our Website is not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take prompt steps to delete it. If you believe a child under 13 has provided us with personal information, please contact us at support@reves-brillants.com.

Our Website may contain links to third-party websites. This Privacy Policy applies solely to information collected by Reves Brillants and does not govern the privacy practices of any third-party sites. We encourage you to review the privacy policies of any external websites you visit.

We reserve the right to update or modify this Privacy Policy at any time. The “Effective Date” at the top of this page reflects the date of the most recent revision. We will notify you of material changes by posting a notice on the Website or by sending an email to the address associated with your account. Your continued use of the Website following such changes constitutes your acceptance of the updated Privacy Policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or how your personal information is handled, please contact us:

• Email: support@reves-brillants.com
• Phone: 201-249-3053
• Hours: Monday – Friday, 9 AM – 5 PM ET
• Mailing Address: Reves Brillants, 435 W 31st St, New York, NY 10001